For certain kinds of prescription drugs, you can use our preferred mail order service –Express Scripts® Pharmacy. Generally, the drugs available through mail order are drugs that you take on a regular basis for a chronic or long-term medical condition. Drugs NOT available at our mail order service are marked as “NM” (not mailed) on your plan’s List of Drugs (Formulary).
The Express Scripts® Pharmacy website offers you the ability to check the status or balance of an order, request a prescription transfer from a retail pharmacy, update personal information, and pay for your order online all within a secure portal.
Usually, you can expect to receive your drugs within 10–14 days from the time the mail order service receives your order. It is recommended that you contact the pharmacy 21 days before your current prescription will run out. This will ensure your order is shipped to you in time. If, at any time, your mail order is delayed, you can contact the pharmacy, Express Scripts® Pharmacy or Member Services for help.
You may register for our preferred Mail Order Service one of the following ways:
Phone: Express Scripts® Pharmacy Member Services at: 1-833-750-0201 (TTY: 711) 24 hours a day, 7 days a week.
Mail: Complete the Express Scripts® Pharmacy form below and send it to the address listed on the form.
Our preferred mail order service can give you peace of mind knowing you’ll have the drugs you need—when you need them. You can also get status alerts by email, phone, or text.
To learn more, please refer to your plan’s Member Handbook and approved List of Drugs (Formulary).
If you have questions, please contact Member Services.
For certain kinds of prescription drugs, you can use our preferred mail order service –Express Scripts® Pharmacy. Generally, the drugs available through mail order are drugs that you take on a regular basis for a chronic or long-term medical condition. Drugs NOT available at our mail order service are marked as “NM” (not mailed) on your plan’s List of Drugs (Formulary).
The Express Scripts® Pharmacy website offers you the ability to check the status or balance of an order, request a prescription transfer from a retail pharmacy, update personal information, and pay for your order online all within a secure portal.
Usually, you can expect to receive your drugs within 10–14 days from the time the mail order service receives your order. It is recommended that you contact the pharmacy 21 days before your current prescription will run out. This will ensure your order is shipped to you in time. If, at any time, your mail order is delayed, you can contact the pharmacy, Express Scripts® Pharmacy or Member Services for help.
You may register for our preferred Mail Order Service one of the following ways:
Phone: Express Scripts® Pharmacy Member Services at: 1-833-750-0201 (TTY: 711) 24 hours a day, 7 days a week.
Mail: Complete the Express Scripts® Pharmacy form below and send it to the address listed on the form.
Our preferred mail order service can give you peace of mind knowing you’ll have the drugs you need—when you need them. You can also get status alerts by email, phone, or text.
To learn more, please refer to your plan’s Member Handbook and approved List of Drugs (Formulary).
†Other pharmacies are available in our network.
Last updated: 10/01/2023
Material ID: H6870_WEBSITE_2024_APPROVED_10/11/2023.
Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.
This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Superior STAR+PLUS MMP Member Handbook.
Out-of-network/non-contracted providers are under no obligation to treat Superior STAR+PLUS MMP members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.
Other pharmacies/physicians/providers are available in our network.
If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email SHPMSCONTACTUS@centene.com.
For accommodations of persons with special needs at meetings, call 1-866-896-1844 (TTY: 711).
ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-866-896-1844 (TTY: 711) from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. The call is free.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-896-1844 (TTY: 711) de 8 a. m. a 8 p. m., lunes a viernes. Después de horas hábiles, los fines de semana y los días festivos, es posible que se le pida que deje un mensaje. Le devolveremos la llamada el próximo día hábil. La llamada es gratuita.
Last updated: 10/01/2023
Material ID: H6870_WEBSITE_2024_APPROVED_10/11/2023.
Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.
This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Superior STAR+PLUS MMP Member Handbook.
Out-of-network/non-contracted providers are under no obligation to treat Superior STAR+PLUS MMP members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.
Other pharmacies/physicians/providers are available in our network.
If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email SHPMSCONTACTUS@centene.com.
For accommodations of persons with special needs at meetings, call 1-866-896-1844 (TTY: 711).
ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-866-896-1844 (TTY: 711) from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. The call is free.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-896-1844 (TTY: 711) de 8 a. m. a 8 p. m., lunes a viernes. Después de horas hábiles, los fines de semana y los días festivos, es posible que se le pida que deje un mensaje. Le devolveremos la llamada el próximo día hábil. La llamada es gratuita.